#Voice mail call free#

If a user subsequently makes a payment, the account will restart but the accrued minutes will not be kept.Ĥ. If at any point a subscription payment is missed and the account becomes past due then any accrued minutes from that subscription package will be lost. Pay As You Go accounts which have been inactive (no top-ups during this period) for more than 90 days may be cancelled without notice. There may be a setup fee associated with this type of account. If an account relies on top-up minutes only without any monthly susbscription payments, it is classed as a Pay As You Go account. These minutes will roll-over indefinitely until they are used up.į. Users may purchase top-up minutes through their account dashboard. Any remaining minutes purchased as part of a subscription package will roll-over at the end of each month for a maximum of two months. Call rates are subject to change at any time.Į. Prisoners will usually pay for their calls at the normal landline calling rate charged by the prison phone system.ĭ. Prison Voicemail is not responsible any additional calling charges that you or the prisoner may incur from your phone providers. Please note that all deductions are rounded up to the nearest minute.Ĭ.

If you use the Prison Voicemail app, only the length of your messages to the prisoner, rounded up to the nearest minute, are deducted from your balance. The time the prisoner spends using the service is not counted and does not subtract from your minute allowance. These minutes are reduced by any time you spend on the phone to your Prison Voicemail number, including time spent listening to messages, leaving messages, and listening to the Prison Voicemail system voice. Your chosen price plan comes with a number of minutes which can be used throughout the month. These offers are subject to any specific terms of each individual offer.ī.

#Voice mail call free#

From time to time Prison Voicemail may offer discounted or free calls. Please check the Prison Voicemail website for current pricing. Each time you make a call the following process occurs:Ī. Until payment is received, your account will be blocked from use.ĭ. After three failed payments, the system may cancel your subscription automatically.

If the payment does not go through for any reason, the system will continue to attempt to take payment at regular intervals. The fee will automatically be deducted from your card on the same day each month. The subscription is a recurring monthly fee which is charged to your chosen payment card using Continuous Payment Authority. You pay for messages left through Prison Voicemail through a monthly subscription payment associated with the price plan you choose while signing up for the service, or through a Pay As You Go plan. The prison may wish to vet this number before you are allowed to leave messages.Ĭ. When you sign up for the service, you register the number from which you will leave messages. Prison Voicemail is secure in that it only allows pre-approved numbers to leave messages. The prisoner can receive the message by dialling the same number from the phone system in the prison.ī. You can leave a message by dialling your unique Prison Voicemail number. Prison Voicemail enables you to leave voice messages for a specific prisoner in a prison that has approved our service.